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Results of Infor Customer Excellence Award 2021

Infor industry experts have recognized companies that showcased exceptional business results, improved their customer experience, and drove change in their industry.

Automotive – Nedschroef (EMEA)

Nedschroefis a leading global fastening technology company for the automotive, transport and aviation industries.

To adapt to the rapidly changing and highly competitive automotive market, Nedschroef has leveraged Infor CloudSuite Automotive to replace an obsolete ERP environment.

The Infor platform provides the company with the capabilities to help introduce new products in new or existing markets, react quickly and adequately to customer demands in highly competitive environments, establish one way of working across the globe, and support the new centralized organizational structure.

Nedschroef now has one integrated total solution, including shopfloor, and spends less time linking the datasets from various processes because of the integration, resulting in better insights and fewer errors.

Learn more:

Industrial Manufacturing Ring Container Technologies (North America)

Ring Container Technologies LLC is a U.S. privately held, multinational corporation that has focused on finding sustainable solutions for the consumer packaging industry.

Ring decided to move its enterprise asset management (EAM) solution to the cloud to eliminate sunsetting application databases and operating system versions and to take advantage of advanced features. Twenty sites and more than 300 users are taking advantage of this transition to Infor EAM in the cloud.

Moving to the cloud enabled Ring to take advantage of new functionality, focused primarily on mobility improvements, and to implement a more predictive style of tracking assets. Ring also transitioned its substantial implementation of Infor ION integration to the Infor OS operating service in the cloud, paving the way for its migration to Infor CloudSuite Industrial Enterprise.

The enhanced functionality has facilitated a more streamlined process for Accounts Payable, and the mobility functionality enables EAM users in the plants to complete tasks faster within the EAM environment, giving greater visibility to those responsible for reporting performance metrics.

Aerospace & Defense – PRIDE Industries (North America)

PRIDE Industries’ mission is to create employment for people with disabilities, while delivering the highest-quality products and remaining competitive.

Since the move to the Infor LN multitenant cloud solution, PRIDE Industries has got away from the problems of a highly customized previous on-premises solution and gained access to a pre-configured industry solution with improved business processes.

With the implementation of Infor Factory Track, warehouse operational efficiency improved quickly, IT resources were able to execute on multiple strategic initiatives simultaneously, and the company now has access to the most current cutting-edge features and functions. PRIDE Industries is on a journey to implement many of the application accelerators provided by Infor to help manage all aspects of supply chain logistics and manufacturing.

Other winners of the Infor Customer Excellence Awards 2021 are:

  • One of the largest truck parts distributors in the Midwestern U.S. Midwest Wheel Company – implementation of Infor Coleman AI to improve customer experience
  • Distributor/Third-Party Logistics (3PL) Allport Cargo Services USA – using Infor Nexus to manage complex supply chains
  • Zadig&Voltaire fashion brand – implementation of Infor CloudSuite Fashion to improve operational efficiency and productivity
  • New Zealand’s largest packaged food manufacturer My Food Bag – streamline production and order delivery processes with Infor CloudSuite Food & Beverage
  • Non-profit network of healthcare organizations St.Luke’s Health System – using Infor solutions for effective HR, finance, supply chain management
  • City of Las Vegas – implementation of Infor Public Sector to standardize and automate processes across departments

Learn more about the 2021 Infor Customer Excellence Award: