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Warsaw Metro deploys new Infor ERP System

Warsaw underground company Metro Warszawskie announced the completion of an enterprise resource planning software implementation of Infor LN. Deployment of Infor LN will support finance and accounting, sales management, materials and overhauls management as well as repair management, controlling, budgeting and reporting.

Warsaw’s underground railway services are used by up to 750 000 commuters a day, as the network is expanded these numbers will grow. The company employs 2 600 staff. In addition to passenger transport, the company has responsibility for the day-to-day maintenance and operation of the tunnels, stations, rolling stock and equipment as well as supervision over construction works.

New effective solutions for new challenges

With the ongoing expansion of its business and increasing scale of its operations, the Warsaw Metro was looking for a modern software-based solution to effectively manage the increasingly complex technologies, operations, information and resources. One of the main expectations for the new system was to accommodate business requirements as much as possible through standard system functions. 

A key to the project was the migration of data involving the transfer of over 95,000 records from previously used applications. As a result, it was possible to shorten the time necessary for the implementation of the new solution and to reduce expenditures on system maintenance. Thanks to the Infor LN technology, the business-critical maintenance and traffic continuity assurance management requirements were delivered immediately without customisation or software modifications.

The software was provided with Infor’s cloud platform, Infor OS, interworking with the domain systems of the Warsaw Metro and ensuring support and management of the IIoT.

The system covers all aspects of the company’s business, which allows to take the right decisions to boost operational excellence and lead to top customer satisfaction levels.

Achieved results

The built-in functionality of Infor LN provided Metro Warszawskie with tools for advanced analytics, data transparency and easy reporting.

Modern ERP system allows the Warsaw Metro to optimize and boost the effectiveness of managing the key area processes, such as traffic maintenance and continuity, overhauls, finances and controlling, sales, procurement, or inventory management.

Since Infor LN combines data and processes with business applications and technical and operations knowledge resources, it can deliver detailed business insights using the information retrieved from the measurement and control automation systems. The new system was delivered and commissioned for over 400 direct users. 

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